General Website &
WordPress Maintenance Service

We offer a fast and affordable WordPress website maintenance service in Australia.

Developer fixing a WordPress problem

How much does support cost?

Prices start from $80+gst for tasks requiring 30 mins or less to resolve.

If your support request exceeds 30 minutes, we will provide a quote and timeframe for you to review, question, and approve before we proceed.

Request support now


What information might we need?

It’s likely we will need be gain access to your WordPress website and hosting account.
Before completing any work, we take a full website back giving you complete peace of mind.

Get priority, ongoing support with a monthly plan

Living life on the edge every time you update a plugin? Is the thought of something going wrong with your website causing you to lose sleep?

We hear you. For this exact reason, we now offer a range of WordPress support packages for ad-hoc requests and frequent website updates.

To ensure we can always off-priority support, we have a limited number of spaces available.

– Maintenance Package brochure (PDF)

Basic WordPress maintenance

$70/month + gst

Suitable for those who have a website and want peace of mind that everything is kept up to date and secure.

Business WordPress maintenance

$140/month + gst

Suitable to those who want updates and small changes and develop level updates or changes made to their website.
Also great for the business owner who’d like their own team on call to manage the small changes too.

Includes:

  • speed boost
  • priority service
  • 1 hour of development per month

Team Member WordPress maintenance

$240/month + gst

Is your business evolving and changing all the time? Need a ‘tech’ member on your team? Then this is the plan for you. You can call on us to assist with development level tasks, admin and collaborate with our digital strategist Rebecca each month to ensure you’re meeting your digital goals.

Includes:

  • speed boost
  • priority service
  • 2 hours of development per month
  • monthly performance report
  • proactive involvement and on site recommendations

 

Why choose for your WordPress website support

Affordable

With support services starting from as little as $85+gst getting support for your WordPress website has never been easier.

Fast turn around

All urgent support requests are typically resolved within 24 hours.

Australian based team

If you need your website issue sorted yesterday, our Australian-based team is available 7 days a week for urgent support requests.
No language barriers or time zone issues – just an excellent WordPress maintenance service.

Priority support available

Need a developer on call? We offer affordable website maintenance plans so you can skip the queue every single time.

Website Support Request Types

Website support that doesn’t suck

Are you tired of being over-quoted and under-delivered to? we hear you.

Standard requests

Standard support requests are responded to within  2-3 business days.

Once your request is submitted our team is notified. We will be in touch with any questions we have or if we need more information before providing you with a quote and timeframe.

Urgent requests

Urgent support requests are responded to within 24 hours, 7 days a week.

An urgent request can be anything from a website outage, hacking/malware, email outage, or a deadline that you needed to meet yesterday.

Please note a 20% surcharge applies to all requests marked as urgent

Request support now

Ready to get started?